From Shipping to Click & Collect: How Store Pickup Saves Costs for Merchants
Rising delivery costs and growing customer expectations are forcing merchants to rethink their logistics strategies. In Europe especially, where cross-border shipping and last-mile delivery fees are increasing, Click & Collect has emerged as a practical and cost-saving alternative. For Magento 2 merchants, implementing Store Pickup not only reduces expenses but also improves customer satisfaction. With the qoliber Store Pickup extension, this can be achieved without disrupting checkout UX or Hyvä performance.
1. The Cost Problem with Traditional Shipping
Delivery has become one of the most expensive parts of eCommerce operations. Rising courier fees, packaging costs, and international surcharges directly impact merchant margins. For many Magento 2 stores, free shipping is expected by customers but unsustainable for the business. This creates pressure to find alternatives that reduce reliance on costly logistics partners.
2. Why Click & Collect Works
Click & Collect (or Store Pickup) allows customers to order online and collect their purchases at a physical store or pickup point. This hybrid model balances the convenience of online shopping with the immediacy of in-store experiences. Benefits include:
- Eliminating last-mile delivery costs
- Reducing returns and failed deliveries
- Driving in-store traffic and upsell opportunities
- Offering customers faster access to their purchases
For European markets, where delivery density varies across regions, Click & Collect is both cost-effective and customer-friendly.
3. The Magento 2 Challenge
Out of the box, Magento 2 does not provide a flexible Store Pickup option. Developers often rely on customizations or multiple third-party modules, which can introduce complexity, performance issues, or even break Hyvä checkout. Merchants need a reliable solution that integrates seamlessly into existing workflows while staying lightweight.
4. qoliber’s Store Pickup Extension
The qoliber Store Pickup extension solves this by delivering Click & Collect functionality in a Hyvä-compatible, performance-first package. It enables merchants to reduce shipping costs while improving the checkout UX. Key features include:
- Seamless integration into Hyvä checkout - no JS conflicts
- Easy setup of multiple pickup locations
- Configurable pickup time slots and store rules
- Optimized for Core Web Vitals to keep frontend performance intact
- Simple admin configuration for developers and merchants
5. Business Benefits Beyond Costs
While cost savings are the primary driver, Store Pickup also unlocks new business value:
- Strengthening customer loyalty by offering flexible options
- Encouraging hybrid shopping behavior - online discovery, in-store engagement
- Positioning Magento merchants competitively against omnichannel retailers
Conclusion
For Magento 2 merchants, the shift from traditional shipping to Click & Collect isn’t just about convenience - it’s about survival in an era of rising costs. By adopting qoliber’s Store Pickup extension, businesses can cut logistics expenses, improve checkout UX, and give customers the flexibility they demand.
Explore the extension on our product page: Magento 2 Store Pickup, or browse our Magento 2 extensions library to see how we help developers build performance-first, customer-focused storefronts.
