Yes, our extensions are regularly updated to ensure full compatibility with the latest versions of Magento, as well as popular solutions such as Hyvä and ElasticSuite. We prioritize adapting to platform updates quickly. Please refer to the documentation for each extension to find detailed compatibility information.

We do not provide support for the implementation of our extensions, as we are not familiar with the specific business, code, or processes of each client. For this reason, we rely on development agencies to handle the customization and integration, ensuring a smooth and tailored implementation for each store.

Our extensions are offered under a commercial license with partial access to the source code, allowing for some customizations. However, full ownership remains with qoliber, and any modifications must comply with our licensing terms.

Our extensions require a Magento-based environment, proper PHP versions, and compatibility with solutions like Hyvä and ElasticSuite, depending on the specific integration. Full technical requirements can be found in the documentation, helping you prepare the environment prior to installation.

Yes, our extensions are designed to allow modifications, but we recommend working with experienced Magento developers who understand the platform and the complexities of integrating with solutions like Hyvä and ElasticSuite. Modifications may affect future updates and support.

We release regular updates to accommodate Magento platform changes, fix bugs, and introduce new features. Keeping our extensions secure and optimized is a priority, so we encourage clients to regularly update to the latest version as soon as it becomes available.

Our extensions are optimized for performance, particularly when used in conjunction with Hyvä and ElasticSuite, which are designed for high performance. However, we recommend testing the extension in a staging environment before deploying it to a live store to ensure compatibility and performance optimization.

Yes, all customers are entitled to a full refund within 30 days of purchase if they are not satisfied with the extension. Please refer to our refund policy for more details on how to request a refund.

For selected partner agencies, we offer access to beta versions of our new extensions. If your agency is interested, please contact our support team to learn more about our Guild Partner Program and early access opportunities.

We regularly release updates that include bug fixes and feature enhancements. Agencies should monitor for new releases and ensure that client stores are updated regularly to maintain the security and stability of the extensions.